Information We Collect

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We receive, collect, and store any information you enter on our website or provide to us in any other way.

This may include:

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• Name, email address, phone number, and mailing address

• Communications, inquiries, and submitted forms

• Payment details (including credit card information, when applicable)

• Feedback, reviews, and recommendations

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We also automatically collect certain technical information, including:

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• Internet Protocol (IP) address

• Device and connection information

• Page response times and interaction data

• Length of visits and navigation behavior

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This information helps us improve the functionality and user experience of our website.

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How We Collect Information

When you interact with our website—such as submitting a contact form, scheduling a tour, or completing a transaction—we collect the personal information you voluntarily provide, including your name, email, and contact details.

Your information is used solely for the purposes outlined in this policy.

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Why We Collect Information

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We collect personal and non-personal information to:

• Provide and operate our services

• Communicate with families regarding inquiries, enrollment, and updates

• Offer customer support and respond to questions

• Improve our website, services, and overall user experience

• Comply with applicable laws and regulations

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How Your Information Is Stored & Protected

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First Steps Home Childcare’s website is hosted on the Wix.com platform. Your data may be stored through Wix’s secure databases and applications, protected behind firewalls.

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All payment gateways offered through Wix comply with PCI-DSS (Payment Card Industry Data Security Standards), ensuring the secure handling of credit card information.

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How We Communicate With You

We may contact you for purposes including:

• Responding to inquiries or enrollment requests

• Providing updates about our program

• Sending important notices or policy updates

• Requesting feedback or conducting surveys

Communication may occur via email, phone, text message, or postal mail.

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Your Rights & Withdrawing Consent

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If you no longer wish for us to process your information, or would like to access, correct, or delete your personal data, you may contact us at:

Email: firststepshomechildcare@gmail.com
Mailing Address: 3233 W. Cortez Street, Chicago, IL 60651

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Privacy Policy Updates

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We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon posting on this page.

If significant changes are made, we will notify users here so you are aware of what information we collect, how it is used, and under what circumstances it may be disclosed.

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Your Privacy Matters

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We are committed to maintaining the confidentiality, security, and integrity of your personal information.